Course Descriptions & Standard Pricing
Course Descriptions
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Business Continuity Awareness - BCA 100
A fast paced lecture style, full day session that provides a high level overview of contemporary methodology and best practices used to implement a comprehensive business continuity program. This session is beneficial for employees who have an indirect or ancillary role in the development and maintenance of business continuity plans. DRI CANADA Instructors can make limited modifications to the session to assist in private or public sector organization which makes it an ideal in-house course. Additionally the session can be further customized to a shorter length for delivery as an executive seminar.
The list price on public courses is $500.00 CDN plus GST and includes morning/afternoon breaks. Unless specifically noted, the session traditionally runs 8:30 AM -5:00 PM.
This is an in-house session requested by organizations, and can be provided at a discount that is dependent on the number of participants. A minimum of 7 participants are required for the delivery of an in-house session with an ideal maximum of not more than 25 participants. For more information concerning in-house sessions please contact our DRI CANADA office.
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Business Impact Analysis - BIA 100
BIA 100 is a 4 hour course. Enter the world of business impact analysis (BIA), and learn how important this element is to the functional requirements phase of the business continuity management program. Emphasizing class participation and utilizing team ideas, you’ll learn to plan and successfully conduct a Business Impact Analysis project. Topics include the business continuity management program and a proven planning methodology.
This is an in-house session requested by organizations. This can be provided at a discount that is dependent on the number of participants. A minimum of 7 participants are required for the delivery of an in-house session with an ideal maximum of not more than 25 participants. For more information concerning in-house sessions please contact our DRI CANADA office.
Price:
$500 CDN plus tax. In-house sessions can be provided at a discount that is dependent on the number of participants. For more information on in-house courses please contact the
DRI CANADA office.
Learning Objectives 1. Examine the role of the business impact analysis (BIA) within the functional requirements phase of a proven business continuity management (BCM) planning methodology
2. Discuss BIA process considerations for planning a customized BIA methodology for an organization
3. Explain the steps to successfully conduct a BIA within the scope of a BCM program
Outline- The role of the business impact analysis (BIA)
- Business impact analysis methodology
- Application of the business impact analysis
- Class Exercise: Learn how to prepare and present the BIA report to leadership
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Business Continuity Planning – BCLE 2000/BCLF 2000 (includes Qualifying Exam)
Business Continuity Planning – BCOE 2000 (includes Qualifying Exam)
Register HereBCLF 2000 is the French version of BCLE 2000. BCOE 2000 is the on-line version of BCLE 2000, available to Canadians and expatriates only.
This brand new version of DRI’s seminal course, Business Continuity (BCLE 2000), enables you to build a business continuity program based on the most up to the minute information and the most utilized and time tested standard in the field because the DRI International Professional Practices for Business Continuity Management are just that. Newly revamped and long the leading standard in our profession by a mile, the Professional Practices are the foundation upon which this 4 day classroom/online or 30 day on-line, in depth, hands on course is built.
Instruction includes all ten Professional Practices detailed below, including new and expanded coverage of cloud computing, cyber threats, supply chain, risk transfer, insurance considerations, legal and regulatory requirements, and manufacturing processes, as well as more traditional topics such as evaluating risks, gaining leadership buy in, crisis communications, and program audit. An experienced instructor using real world examples and interactive workshop exercises will walk you through the key elements of business continuity management, making this the perfect course for those who are relatively new to the profession and want a thorough, leave no stone unturned educational experience.
The participatory nature of the course immerses you in the learning process, enables you to learn by doing, and ensures that you leave having outlined a firm foundation for your program that is specific to your entity. Additionally, the course as well as the revamped supporting material provided to every student is designed to give you all the tools you need to pass the new Qualifying Examination and continue on the path toward becoming a DRI Certified Business Continuity Professional (CBCP), Associate Business Continuity Professional (ABCP), Master Business Continuity Professional (MBCP), Certified Functional Continuity Professional (CFCP), or Certified Business Continuity Vendor (CBCV).
Cost: $2,850.00 CDN plus applicable tax.
The classroom version (BCLE 2000) includes all instruction for 4 days, continental breakfasts, lunches and morning/afternoon breaks. Instructors present a case study exercise and other select exercises depending on the experience in the room. The Qualifying Exam is also included and written online following the class.
The online version (BCLE 2000) is completed via Zoom or GoToMeeting over 4 days. Instructors present a case study exercise and other select exercises depending on the experience in the room. The Qualifying Exam is also included and written online following the class.
The alternative online version (BCOE 2000) includes 30-day access to all modules of the course, four mandatory electronic meetings with a DRIC instructor, the qualifying exam and electronic versions of the Professional Practices and the Glossary.
Audience: The BCLE-2000 and BCOE 2000 courses are designed for individuals on the path to, or with interest in becoming a DRI Certified Business Continuity Professional. It is based on the new DRI International Professional Practices for Business Continuity Practitioners. As the course works through the major elements of business continuity planning, it will give participants the tools to both; succeed in the field and, develop a robust program that will protect your organization.
Course Duration:
Classroom/On-Line: 4 days; Unless specifically noted, the session traditionally runs 8:30 AM -5:00 PM.
On-line: 30 days.
DRIC Certification: Upon successfully completing the Qualifying Exam one may apply to DRI CANADA for professional certification. The ABCP certification fee is $200 and includes your first year of membership. A Certification Application Fee paid between Jan 1 and Jul 31 will cover the applicant's Membership and Administration Fee to Dec 31 of the current year; a Certification Application Fee paid between Aug 1 and Dec 31 will cover the applicant's Membership and Administration Fee to Dec 31 of the following year.
Learning objectives:
- Review the Professional Practices for Business Continuity Management body of knowledge designed to assist in the development, implementation, and maintenance of business continuity programs.
- Highlight the terms and methodologies presented in The International Glossary for Resiliency and the Professional Practices.
- Prepare you for the Qualifying Examination.
Course Outline:
While the course follows the DRI International BCLE 2000 course, American references in the materials have been replaced with Canadian equivalents. The modules in the course follow the 10 new Professional Practices:
Lesson 1: Program Initiation and Management
- Establish the need for a business continuity program.
- Obtain support and funding for the business continuity program.
- Build the organizational framework to support the business continuity program.
- Introduce key concepts, such as program management, risk awareness, identification of critical functions/processes, recovery strategies, training and awareness, and exercising/testing.
- Class Exercise: Learn about practical application by developing a presentation for leadership on the importance of business continuity, relevant legal and regulatory requirements, project resource requirements, and a project plan overview with well defined deliverables.
Lesson 2: Risk Assessment
- Identify risks that can adversely affect an entity’s resources or image.
- Assess risks to determine the potential impacts to the entity, enabling the entity to determine the most effective use of resources to reduce these potential impacts.
- Class Exercise: Develop a presentation for leadership identifying three significant threats, determining what controls are currently in place for these threats, and your recommendations to improve current controls or implement new controls for each threat; develop an outline for a risk assessment report.
Lesson 3: Business Impact Analysis
- Identify and prioritize the entity’s functions and processes in order to ascertain which ones will have the greatest impact should they not be available.
- Assess the resources required to support the business impact analysis process.
- Analyze the findings to ascertain any gaps between the entity’s requirements and its ability to deliver those requirements.
- Class Exercise: Develop a prioritized list of business functions and processes, the criticality category of each business function and process, and their RTOs.
Lesson 4: Business Continuity Strategies
- Select cost-effective strategies to reduce deficiencies as identified during the risk assessment and business impact analysis processes.
- Workshop Exercise: Build on previous exercises to identify continuity/recovery strategies, including a brief description, the advantages and disadvantages, and a cost estimate of each strategy. Discuss how you would present recommendations for leadership approval.
Lesson 5: Incident Response
- Develop and assist with the implementation of an incident management system that defines organizational roles, lines of authority and succession of authority.
- Define requirements to develop and implement the entity’s incident response plan. Ensure that incident response is coordinated with outside organizations in a timely and effective manner when appropriate.
- Class Exercise: Identify the actions needed to be performed to respond to events, list any special training needed, determine type of plan needed, and list recommendations needed for incident response.
Lesson 6: Plan Development and Implementation
- Document plans to be used during an incident that will enable the entity to continue to function.
- Class Exercise: Identify the type of business continuity plan needed by your entity, develop the plan’s scope, objectives and assumptions, and outline basic information about the plan and how it relates to the business continuity program.
Lesson 7: Awareness and Training Programs
- Establish and maintain training and awareness programs that result in personnel being able to respond to incidents in a calm and efficient manner.
- Class Exercise: Develop a floor warden training program that includes vital training subjects, frequency, selection process, and other emergency response recommendations.
Lesson 8: Business Continuity Plan Exercise, Audit, and Maintenance
- Establish an exercise, assessment and maintenance program to maintain a state of readiness.
- Class Exercise: Develop an exercise/test scenario relevant for your entity, assess the resources needed, what will be exercised/tested, and write the steps to follow.
Lesson 9: Crisis Communications
- Provide a framework for developing a crisis communications plan.
- Ensure that the crisis communications plan will provide for timely, effective communication with internal and external parties.
- Class Exercise: Determine whether an event is a potential crisis, the nature of the crisis, the interested parties, the spokesperson(s), and the key message.
Lesson 10: Coordination with External Agencies
- Establish policies and procedures to coordinate incident response activities with public entities.
Lesson 11: Qualifying Examination Review
- Review the important concepts from each of the earlier lessons.
- Prepare for the Qualifying Examination through a review of the Practice Examination questions.
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Price: $2,850.00 CDN plus applicable tax (exam included)
Duration: 4 days
32 Continuing Education Activity Points (CEAPs)
Description
Organizations today are confronted by a wide range of cyberattacks, and your organization is no exception. There are countless opportunities for hackers to cause massive disruptions, all of which will require a response that will involve you. That’s why this course is an absolute must. More than just another statement of the problem, Cyber Resilience for the Business Continuity Professional is an information-packed four-day experience that will provide an understanding of how to address cyber disruptions within a business continuity framework.
You’ll discover how business continuity and cybersecurity must integrate within every organization, using the five elements of cyber resilience: prepare/identify, protect, detect, respond, and recover. Collectively, these concepts and the resulting action plans will help to develop a strategy to effectively respond to unforeseen events and get your organization back up and running as quickly as possible. These two traditionally separate functions must work together, and with this course, you’ll be able to take steps to make that happen in your organization. Doing so will streamline well-coordinated identification and response to attacks or data breaches, minimize costs, protect the organization’s reputation, and give you the professional advantage of bringing the most current information and skills to the table.
The CCRP designation, which can be applied for through DRII, requires 2 years of cyber-related experience.
Objectives
- Provide students with detailed instruction, framework, and guidance for implementing the concepts essential to combining cyber security and business continuity into an effective Cyber Resilience program.
- Prepare students with actionable recommendations to represent an appropriate “value proposition” to an organization’s executive management that will help to ensure any investment necessary to step up to a strong Cyber Resilience program.
- Have students engage in cyber/BCM based exercises to help understand the issues you will face.
- Share experiences with other professionals.
- Prepare to pass the Cyber Resilience Examination, so you can be certified as a DRI International Certified Cyber Resilience Professional.
Outline
- Introduction to concept of cyber resilience
- Types of cyber events
- How cybersecurity events impact business continuity
- Integrating cybersecurity into business continuity
- Organizational considerations
- Stepping up from cybersecurity and business continuity to achieve cyber resilience
- Develop an effective incident response
- Identify specific means to bringing cybersecurity incident response planning and entity continuity planning together
- Design strategies that mitigate loss should a breach occur
- Identify critical parameters of IT-related operations with an entity impact assessment
- List entity recovery strategies crucial to re-establishing technology and continuity of critical entity processes
- Advantages of identifying cyber-related risks and integrating them into entity planning and administration
- Creating cybersecurity framework
- Examine the latest cybersecurity framework
- Review existing regulations that govern cyber security protection and reporting
- Explain how to develop and implement safeguard protection for critical technology infrastructure and services in order to contain the impact of a cyberattack
- Discuss how to detect and monitor network attack indicators to ensure the effectiveness of safeguards
- Describe the importance of regular cyber awareness training
- Monitoring internal security events and correlate them to external threats
- Creating an effective response plan
- How to restore data and services that may have been impacted during a cyberattack
- Understand how Cybersecurity and Entity Continuity both work with reputation management
- Cybersecurity monitoring
- Creating effective crisis communication plans for cyber incidents
- List recommendations for preparing key suppliers in the event of a cyberattack
- Discuss how training and awareness initiatives should be employed to embed cyber resilience within the entire organization and ensure that personnel know the function of response plans
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Register Here Price: $1,850.00 CDN plus applicable tax (exam included)
Duration: 2 days
16 Continuing Education Activity Points (CEAPs)
Description
There are countless opportunities for hackers to cause massive disruptions, all of which require a coordinated, collaborative response – and no organization is immune. Cyber Resilience Review is a fast-paced, two-day course that is built for the experienced resilience professional. Collaboration amongst areas is prime for a prompt, effective and efficient response, and with this course, you’ll be able to take steps to make that happen in your organization.
You’ll discover how business continuity, cybersecurity, and mission-critical functions must integrate within every organization, using the five elements of cyber resilience: prepare/identify, protect, detect, respond, and recover. Collectively, these concepts and the resulting action plans will help develop a strategy to effectively respond to unforeseen events and get your organization back up and running as quickly as possible. If you’re in a hurry to take your career to the next level, Cyber Resilience Review (CRP 501) is for you. This short, yet highly effective course will re-acquaint you with the key elements of cyber resilience and give you the professional advantage of bringing the most current information and skillsets to the table.
Objectives
- Provide students with detailed instruction, framework, and guidance for implementing the concepts essential to combining cyber security and business continuity into an effective Cyber Resilience program.
- Prepare students with actionable recommendations and best practices to represent an appropriate “value proposition” to an organization’s executive management that will help to ensure any investment necessary to step up to a strong Cyber Resilience program.
- Provide practical examples in cyber, response, and recovery scenarios to help understand the issues you will face.
- Share experiences with other professionals.
- Prepare to pass the Cyber Resilience Examination, so students can take the next steps toward being certified as a DRI International Certified Cyber Resilience Professional.
Outline
DAY 1- Stepping up from cybersecurity into cyber resilience
- Types of recent cyber threats and cyberattacks
- The cause and effect relationship and how cybersecurity affects business continuity
- NIST, the cybersecurity framework
- The CIA triad and cyber resilience
- The problem, the challenge, and the approach
- The value of cyber resilience
- Achieving cyber resilience with cultural change
- Cyber resilience minimum requirements
- Business impact analysis aligned with cybersecurity
- Integrating cyber security and business continuity
- Cyber insurance
- Cybersecurity framework and regulations
DAY 2- Cyber resilience planning
- Adapting the cybersecurity framework
- Creating effective preparation and identification plans, protection and detection plans, and response and recovery plans
- Effective collaboration between cyber incident response and business recovery of operations
- Describe the importance of regular cyber awareness training
- Understand how cybersecurity and business continuity both work with reputation management
- Maintaining your plans
- Creating effective crisis communication plans for cyber incidents
- Discuss how training and awareness initiatives should be employed to embed cyber resilience within the entire organization and ensure that personnel are ready to respond and recover
Communicable Disease Preparedness for Organizations (BCP PAN)
Register HerePrice: $795.00
Duration: 1 full days of instruction (8:30 a.m. – 5:00 p.m.) Certificate of Completion Provided
16 continuing Education Activity Points (CEAPs) may be awarded toward recertification if applicable
Description
Communicable Disease Preparedness for Organizations provides an in-depth review and analysis of a specialized methodology that serves the need to prepare businesses for a potential communicable disease outbreak. Topics cover a full range from starting to think through the differences in a communicable disease specific plan to exercising and maintaining such a plan.
Objectives
At the end of this course, you should be able to:
- Become familiar with definitions surrounding, and potential consequences of a communicable disease outbreak
- Outline the starting point(s) for your organization
- Assess organizational risks associated with communicable disease outbreak
- Properly identify critical organizational functions that may be affected
- Verify related current procedures and responsibilities within your organization
- Build plan elements and strategies that are specific to communicable disease outbreaks
- Exercise and maintain communicable disease outbreak specific plans
OutlineLesson 1: Get organized - Ensure you have leadership support
- Determine the tools you will use to track the project and communicate progress
- Identify the appropriate functions and individuals for representation on the project team that will drive this planning process through to completion
- Ensure that you establish a communicable disease outbreak specific organization to support the plan
- Establish a preliminary framework regarding how the plan will be approached and how the finished product will be organized
Lesson 2: Assess the risk and confirm critical functions- Evaluate organization-wide risk
- Review your organization’s risk assessment for additional considerations from the perspective of a pandemic
- Identify the critical activities that comprise key components of your organization before any significant planning can begin
- Review your organization’s business impact analysis (BIA) to ensure that it captures in-depth requirements regarding key staff and associated resources
- Identify and analyze the similarities and differences between your existing business continuity plan. Explore the potential strengths of the existing plan when moving toward adapting for a pandemic scenario
- Utilize current plans, practices, and procedures within your organization when adapting your business continuity plan to fit a pandemic scenario
- Examine the state of your organization's departmental procedures to test for appropriateness and criticality
Lesson 3: Develop communicable disease outbreak-specific plan elements - Develop organization-wide initiatives specific to a communicable disease outbreak preparedness plan
- Revise existing business continuity plan-related documentation to reflect disease outbreak-related requirements
Lesson 4: Develop communicable disease outbreak related plan strategies - Review strategic options and consider which ones might be viable for your organization
- Assign responsibilities to appropriate areas for further research and investigation
- Recommend the most viable options to leadership. Obtain approval and funding
Lesson 5: Put it all together - Create a robust communicable disease outbreak preparedness plan that clearly communicates:
- Information regarding disease outbreak considerations
- Corporate direction to include policies, procedures and guidelines
- Specific actions to be implemented to ensure that critical business functions are maintained
- Resources to support critical functions
- Contact information
Lesson 6: Exercise/test and maintain plan - Review options for communicable disease outbreak scenario-based exercises/tests
- Understand the elements required to conduct an exercise/test
- Review requirements for a maintenance program to ensure all elements of the communicable disease outbreak preparedness plan are updated as appropriate
Exercise/Test Your Business Resilience Plans (BCP EXCR)
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Price: $995.00
Duration: 2 full days of instruction (8:30 a.m. – 5:00 p.m.) Certificate of Completion Provided
16 continuing Education Activity Points (CEAPs) may be awarded toward recertification if applicable
Description
Designing and maintaining a Business Continuity Exercise/Test Program can be as challenging as it is essential. This brand new, hands-on course provides the in-depth information resilience professionals need to establish an exercise/test program or take an existing one to the next level.
You will learn how to assess the efficacy of your resilience plans using a blended exercise/test assessment approach that incorporates proven models, including DRI's Professional Practices for Business Continuity Management, IT Disaster Recovery best practices, Cyber Resilience and explores public sector models. The training is designed to be flexible, scalable, and adaptable for all sizes and types of organizations, so you can choose to use what will work best in your environment.
Participation is key as you learn from our experienced instructors and from each other. Working your way through challenging material, you’ll participate in an in-class exercise/test, while you discover lessons learned and best practices from the exercise community as well as examine tools and templates that support exercise/test programs, planning, training, execution, after action reporting and continuous improvement.
Objectives
- Clearly communicate the benefit of an exercise/test and evaluation program
- Define the terms associated with Business Resilience Exercise/Test and Assessment
- Understand Business Resilience Exercise/Test and Assessment concepts
- Describe the methodologies used in Business Resilience Plan Exercise/Test and Assessment
Outline
Lesson 1: Overview and Public Sector Exercises/Tests
- Discuss exercise and test principles, methodology, and planning
- Review exercise and test cycle of preparedness
- Review terminology and definitions
- Review types of exercises and tests
- Understand roles
Lesson 2: Exercise/Test Program- Establish the Value Proposition and Priorities
- Explore engaging senior leaders in the exercise and test program
- Describe a progressive approach for the exercise and test program
- Understand challenges and solutions
Lesson 3: Planning- Selecting an appropriate Exercise/Test type
- Understanding how to set scope & objectives
- Establishing an Exercise Design and Evaluation Team(s)
- Identifying needed participants and supporting teams
- Set the Exercise/Test timing and schedule
- Selecting an effective Exercise/Test scenario
- Understand how to develop injects and materials
- Understand how to develop evaluation methods and materials
- Steps to define and organize Exercise/Test logistics
- Conduct effective Planning Meetings
Lesson 4: Exercise/Test Execution- Set up Logistics
- Conduct Exercise/ Test
- Conduct Debrief and Declare Conclusion
- Shutdown and Cleanup Activities
Lesson 5: Reporting and Continuous Improvement- Review corrective actions and continuous improvement support
- Explore types of Exercise/Test reporting
- Describe Continuous Improvement methodology and techniques
Lesson 6: Class Exercise / Test Simulation- Hands on practice of an Exercise/Test
- Prepared example scenarios and injects
- Try out roles to facilitate, observe, and participate in class
- Discuss how examples could be adapted to your entity
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BCP-IT / DR Planning (online)
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Course Description
Never before has our reliance on automation been greater. And never before have we seen so many threats that could compromise systems and data. With DRI's IT/DR course, you will learn about your responsibilities, the benefits and drawbacks of the tools and processes available to you, and how your organization can increase its preparedness. You'll come away with the skills you need to create an IT/DR project plan and gain management approval for it. If you work in business continuity, IT, security, or a related field, and have an interest in your responsibilities when it comes to IT/DR, this interactive course is for you. If it's been a while since you were last certified, this is the perfect opportunity for you to get on top of the latest developments in IT/DR. The knowledge you gain will put you at the head of the pack professionally, and make you a valuable asset to your organization.
Price: $995.00 CDN plus applicable taxes.
Duration: 2 full days of online instruction (8:30 AM - 5:00 PM)
Post Course Test:
1. DRI workshops include a short exam of 20 questions to evaluate knowledge.
2. A certificate of course completion is provided once the exam is passed.
Learning Objectives:
- Understanding the business continuity management (BCM) architecture and disciplines
- Learning the role of IT/DR within business continuity management
- Recognizing issues involved with recovery of technology platforms and data
- Evaluating current and new IT/DR technologies (real, virtual, cloud, co-location, hyperconvergence, VDI, "as-a-Service" - IaaS/PaaS/SaaS/ etc., and "Software Defined" - storage/network/data center)
- Selecting strategic alternatives for the IT/DR process
- Building, testing, and implementing the new IT/DR process
- Integrating the business continuity management and IT/DR functions within your entity
Course Outline:
Introduction: IT/DR Planning with New DR Technologies
- Definition of IT/DR Terms
- IT/DR planning with new DR technologies
- Why we create IT/DR plans
- IT/DR technologies the participant will learn
- Single and multiple site problems
Module 1: How to create an IT/DR Project Plan and gain Leadership Approval
- Understand the DR professional’s role
- Establish the need for IT/DR, based on issues, goals, and objectives
- Review new IT/DR strategies and building project plans
- Learn how to obtain management approval and funding for IT/DR
- Implementation and support
- Organize IT/DR projects by formulating goals and objectives
- Define deliverables and assign resources to tasks via project plan
- Integrate IT/DR process within the business continuity management (BCM) process
Module 2: Risk Assessment (RA) and Business Impact Analysis (BIA)
- Understand the DR professional’s role
- Describe what a risk assessment (RA) and business impact analysis
- (BIA) is and its importance to the DR process
- Identify business requirements and their interdependencies on
- Information Technology
- Be aware of regulatory requirements and recovery needs
- Define Recovery Objectives (RTO/RPO /RTC)
- Categorize applications into Tiers, by criticality
- Prioritize applications, servers and systems by RTO and RPO
- Define upgrades needed to obtain RTO/RPO objectives
- Class exercise: Develop a BIA subset document specifically for IT
Module 3: Selecting an IT/DR Strategy (Filling the Gap)
- Understand the DR professional’s role
- Know what affects IT/DR and how to prepare and respond to it
- Define the terms associated with developing and implementing IT disaster recovery strategies
- Describe the methods used in developing and implementing IT disaster recovery strategies with current and new technologies
- Develop a plan to implement and support IT/DR with the new technologies
- Complete the exercise at the end of this lesson
- Class Exercise: Develop an IT strategies document
Module 4: Developing IT/DR plans
- Develop and implement an IT/DR recovery plan for a range of environments
- Class Exercise: Develop an IT/DR plan
Module 5: Intro to New IT/DR Technologies and How They Impact IT/DR Recovery Times
- Understand the evolving DR professional’s role
- Understand the new IT/DR Technologies and how they impact IT/DR
- Recovery times and costs
- Identify the need for IT/DR and BCM and how the new DR technologies can be employed to improve disaster recovery times and business continuity management
- Obtain knowledge of future business continuity and IT/DR recovery industry direction
- Learn about information security and risk management in the virtual and cloud environments
- Learn how to obtain leadership approval for defined IT/DR deliverables and time schedules
- Develop recovery teams and organizational structure
- Organize DR projects by formulating tasks and milestones leading to implementing DR plans
- Define DR monitoring, activation, and status reporting requirements
- Optimize Recovery Times in accordance to RTO, RPO, and SLAs
- Class Exercise: Define a recovery technique, formulate a recovery planning strategy and provide a cost/benefit analysis.
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Crisis Communications - BCP COMMS
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Communications and media training for resilience professionalsLooking to strengthen your media skills? Wondering what to say and what not to say during the pandemic or during any other emergency or crisis? This two-day workshop covers everything you need to know to communicate effectively with the media in this “new normal” and beyond. Innovative and interactive, the workshop includes presentations, case studies, videos, open discussion, as well as group activities and exercises.
SEE YOURSELF IN ACTION: To help participants gain comfort in front of the camera, one-on-one interviews and a mock press conference will be held and recorded for in-class review, with clips provided to each participant afterwards for their own personal review and reference.
Price: $995.00 CDN plus applicable taxes.Duration: 2 full days of online instruction (8:30 AM - 5:00 PM)16 Continuing Education Activity Points (CEAPs) may be awarded towards recertification if applicable
Objectives
At the end of this course, you should be able to:
- Understand the importance of communicating quickly and effectively during an emergency
- Know the top crisis communications tips and tools of the trade
- Communicate more effectively, both internally and externally, during an emergency or crisis
- Speak confidently to the media and public in various settings, including one-on-one interviews, media scrums, Zoom and other online interviews and press conferences
- Pass the 20-question multiple choice exam
Outline
- Crisis communications principles, priorities, and fundamentals
- Communicating to and with the media
- The role of the media during a crisis
- Social media and emergency management
- The spokesperson’s role during a crisis
- Statements vs. news releases vs. press conferences
- Common mistakes when dealing with media
- Media “traps” and how to avoid them
- How to handle a live interview
- How to handle a Zoom or other online interview
- How to handle a press conference
- Mock press conference exercise (offered during classroom training, not online)
- Exam/knowledge check (20-25 multiple choice questions)
Register Here ON HOLD TEMPORARILY BCLE-AUD CSA Z1600 is designed for internal & external auditors, experienced corporate planners, and persons interested in self-assessing programs, assessing program for clients, or performing audits to better measure their state of preparedness. This course is an interactive program that provides training, tools and hands-on experience to help attendees understand the key components of continuity and emergency management programs. This course covers relevant standard, laws and regulations, the process of risk assessment, vulnerability analysis, loss prevention, risk mitigation, and the development, implementation, testing and maintenance of plans and procedures. Course materials delve into existing legal and regulatory requirements by industry and country, as well as emerging requirements. Specifically CSA Z1600-2017 and DRI International’s professional practices. Examples in financial services, insurance, healthcare, utilities, public sector guidance and a host of others will be explored. In addition, careful attention will be paid to the processes by which continuity and emergency management programs are initiated with an eye toward corporate governance, policy, and procedures. The tools provided will allow planners to perform audits in accordance with CSA Z1600-2017. Emphasis on audit requirements and documentation will aid in the evaluation of records, organizational roles and responsibilities, process flows and corporate oversight.
Audience: Internal & external auditors, experienced corporate planners, and persons interested in self-assessing programs, assessing program for clients, or performing audits to better measure their state of preparedness.
Duration: 4.5 Days - includes exam
Price: $2900.00 CDN plus applicable taxes
DRIC Certiciation: Upon successfully completing the Qualifying Exam one may apply for their CBCA/CBCLA certification.
Learning Objectives:
- Describe the purpose of a business continuity management (BCM) program, of BCM standards, of BCM program audit and of third-party certification
- Apply auditing concepts to assessing BCM programs using CSA Z1600-2017
- Plan, conduct, report and follow up an audit of a BCM program to establish conformity with the CSA Z1600-2017 standard
- Define and differentiate types of audits and their BCM application
- Understand the concepts of compliance and conformity as they apply to BCM audits
- Preparation for certification as a Certified Business Continuity Auditor (CBCA) or Certified Business Continuity Lead Auditor (CBCLA)
Outline:- Introduction and course objectives
- Auditing basics
- Program management
- Planning process
- Risk assessment
- Business impact analysis
- Prevention and mitigation
- Resource management
- Operational procedures
- Communications and warning
- Incident management
- Emergency operations/response
- Business continuity and information technology disaster recovery planning
- Crisis communications and public information
- Employee assistance and support
- Training and education
- Testing and exercises
- Program improvement
- Reporting audit findings and recommendations
- Examination review
- Post course evaluation
- DRI International CBCA/CBCLA Qualifying Examination
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Business Continuity Planning Review – BCP 501 (includes Qualifying Exam)
Register Here An unbelievable amount of information is packed into this newly updated, fast-paced course built for experienced business continuity professionals. If you’re in a hurry to take your career to the next level, Business Continuity Review (BCP 501) is for you. This short, yet highly effective, refresher course will re-acquaint you with the key elements of business continuity and is based on the recently revamped DRI Professional Practices for Business Continuity Management – the most utilized and time-tested standard in the field.
Experienced instructors are focused on providing you with the tools you need to pass the new Qualifying Examination, which is the first step toward becoming a DRI Certified Business Continuity Professional (CBCP), Associate Business Continuity Professional (ABCP), Master Business Continuity Professional (MBCP), Certified Functional Continuity Professional (CFCP), or Certified Business Continuity Vendor (CBCV).
Cost: $1,850.00 CDN plus GST and includes the Qualifying Examination.
The classroom version includes all instruction for 2 days, continental breakfasts, lunches and morning/afternoon breaks. Instructors present a case study exercise and other select exercises depending on the experience in the room. The Qualifying Exam is also included and written online following the class.
The online version is completed via Zoom or GoToMeeting over 2 days. Instructors present a case study exercise and other select exercises depending on the experience in the room. The Qualifying Exam is also included and written online following the class.
DRIC Certification: Upon successfully completing the Qualifying Exam one may apply to DRI CANADA for professional certification. The ABCP certification fee is $200 and includes your first year of membership. A Certification Application Fee paid between Jan 1 and Jul 31 will cover the applicant's Membership and Administration Fee to Dec 31 of the current year; a Certification Application Fee paid between Aug 1 and Dec 31 will cover the applicant's Membership and Administration Fee to Dec 31 of the following year..
Learning Objectives:
- Review the new Professional Practices for Business Continuity Management body of knowledge designed to assist in the development, implementation, and maintenance of business continuity programs.
- Highlight the terms and methodologies presented in The International Glossary for Resiliency and the Professional Practices.
- Prepare you for the Qualifying Examination
Outline:
Lesson 1: Program Initiation and Management
- Establish the need for a business continuity program.
- Obtain support and funding for the business continuity program.
- Build the organizational framework to support the business continuity program.
- Introduce key concepts, such as program management, risk awareness, identification of critical functions/processes, recovery strategies, training and awareness, and exercising/testing.
Lesson 2: Risk Assessment
- Identify risks that can adversely affect an entity’s resources or image.
- Assess risks to determine the potential impacts to the entity, enabling the entity to determine the most effective use of resources to reduce these potential impacts.
Lesson 3: Business Impact Analysis
- Identify and prioritize the entity’s functions and processes in order to ascertain which ones will have the greatest impact should they not be available.
- Assess the resources required to support the business impact analysis process.
- Analyze the findings to ascertain any gaps between the entity’s requirements and its ability to deliver those requirements.
Lesson 4: Business Continuity Strategies
- Select cost-effective strategies to reduce deficiencies as identified during the risk assessment and business impact analysis processes.
Lesson 5: Incident Response
- Develop and assist with the implementation of an incident management system that defines organizational roles, lines of authority and succession of authority.
- Define requirements to develop and implement the entity’s incident response plan.
- Ensure that incident response is coordinated with outside organizations in a timely and effective manner when appropriate.
Lesson 6: Plan Development and Implementation
- Document plans to be used during an incident that will enable the entity to continue to function..
Lesson 7: Awareness and Training Programs
- Establish and maintain training and awareness programs that result in personnel being able to respond to incidents in a calm and efficient manner.
Lesson 8: Business Continuity Plan Exercise, Audit, and Maintenance
- Establish an exercise, assessment and maintenance program to maintain a state of readiness.
Lesson 9: Crisis Communications
- Provide a framework for developing a crisis communications plan.
- Ensure that the crisis communications plan will provide for timely, effective communication with internal and external parties.
Lesson 10: Coordination with External Agencies
- Establish policies and procedures to coordinate incident response activities with public entities.
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Masters Case Study Review – BCP 601 (includes Masters Exam)
Register Here If you want to establish yourself as a key player in business continuity, it’s time to take your career to the ultimate level and become a Master Business Continuity Professional (MBCP). The highest certification you can earn with DRI, MBCPs are distinguished among their peers and sought after by employers. Earning an MBCP also earns you a coveted distinction membership in the Order of the Sword and Shield National Honor Society, the only academic and professional honor society dedicated solely to the security learning community.
How do you earn your MBCP? The first step is taking and passing this course, which has just been revamped to align with the recently updated DRI Professional Practices for Business Continuity Management the most utilized and time tested standard in the field. Much of the course content is new, as are the course materials and the exam.
Challenging and highly interactive, the course employs a workshop format to present you with a hypothetical company scenario and walk you through an analytical review of its business continuity management program. You won’t just be learning principles of business continuity, you’ll be called upon to apply them critically and accurately. At the conclusion of the course, you will take the Master’s Case Study Examination, an intensive, detailed case study analysis that will rigorously critique and assess your understanding and knowledge of business continuity practices. The goal: to help establish you as a leader in your field.
This intensive two day (16 hour) course prepares participants by practicing for the MBCP (Master Business Continuity Professional) Case Study Exam. This course is intended for professionals with more than 5 years of experience in business continuity and disaster recovery planning. The course addresses all phases of business continuity planning. The Masters Case Study Exam is a challenging four and a half hour case study that assesses the candidate's knowledge and the application of that knowledge.
Duration: 2 Days
Registration Fee: $1,950; includes the exam.
Masters Exam: Completed Online following the course.
Audience: In order to register for this course, YOU MUST: (1) have already passed the DRII Qualifying Exam; and (2) be able to document a minimum of five years of business continuity planning experience. DRI strongly recommends to take this course before writing the exam – those who take the course before writing the master’s exam are more successful on the master’s examination.
Learning Objectives:
- Review the elements of a disaster/emergency management and business continuity program, as defined by the DRI International Professional Practices for Business Continuity Management.
- Understand industry terminology in the Professional Practices.
- Become proficient in methods for creating and managing a planning project.
- Understand the actions taken within a hypothetical business continuity planning case.
- Prepare to pass the Master’s Case Study Examination with a minimum passing grade of 75%.
Course Outline:
This course consists of 10 problem solving exercises through which you will apply your knowledge of the Professional Practices and business continuity management. Based on a hypothetical entity, the exercises are challenging and thought-provoking. The course addresses all phases of business continuity planning, disaster recovery, and emergency management as follows:
- Introduction and Overview
- Program Initiation and Management
- Risk Assessment
- Business Impact Analysis
- Business Continuity Strategies
- Incident Response
- Plan Development and Implementation
- Awareness and Training Programs
- Business Continuity Plan Exercise, Assessment and Maintenance
- Crisis Communications
- Coordination with External Agencies
Sections two through 11 consist of a thorough Professional Practice review, its corresponding problem description and discussion, a rigorous problem-solving exercise you complete individually, a critique of your solution, and a review of a correct solution to the problem.
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Business Continuity Executive Seminar – BCLE 250
This fast paced dialogue style seminar is facilitated by a senior certified instructor or a DRI CANADA executive. The content is a specific overview of the Disaster Recovery Institute’s development methodology and best practices related to the implementation of a business continuity program; also known as a Continuity Of Operations Program (COOP). Topics covered include:
- The value of the DRI Canada Certification and Education program
- Business Continuity as a strategic element of Risk Management
- Risk Management techniques specific to Business Continuity Planning (BCP)
- Selecting and developing appropriate and cost effective recovery strategies
- Strategic crisis management versus tactical operations
- The role of the crisis communications interface to BCP
Participants will receive a high level overview of the standard methodology and best practices used to implement a comprehensive business continuity program. In addition, DRI will demonstrate how Business Continuity, as a process fits with the overall Risk Management discipline.
The seminar provides a valuable awareness of the relationship of Business Continuity to a risk managed service delivery model.
This seminar has been widely used to better understand planning requirements and as a familiarization tool for the terminology and process model of business continuity.
This is an in-house session requested by organizations, and can be provided at a discount that is dependent on the number of participants. A minimum of 7 participants are required for the delivery of an in-house session with an ideal maximum of not more than 25 participants. For more information concerning in-house sessions please contact our DRI CANADA office.
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