Join us for immersive virtual webinars designed specifically for professionals in business continuity, cyber resilience, disaster management, and crisis communications. An engaging and thought-provoking experience, bringing together experts and thought leaders from across the industry to share insights, strategies, and the latest developments in the field.
THURSDAY MARCH 27, 2025
WESTIN BAYSHORE, VANCOUVER, BC
Presentation: Crisis Communications – The Good, the Bad, the Ugly
Presenter: Randy Smith
In a crisis, protecting brand reputation is paramount. Companies must take control of the narrative to guarantee accurate, timely information to stakeholders thus reducing the damage and stopping further negative publicity. This session will examine why it is necessary to take control of the narrative by communicating the truth in an honest and timely manner shaping the conversation to build trust, lessen long-term damage, and restore confidence among stakeholders. Actual crisis communication events.....the good, the bad, and the ugly will be examined.
Presentation: Building Resilient Supply Chains: Stategies for Navigating Disruptions and Global Challenges
Presenter: Claire Mechan
In an era of increasing uncertainty, supply chains face unprecedented challenges from disruptions and evolving global trade dynamics. This session delves into the critical elements of disruption resilience, offering insights into how Canadian businesses can strengthen their supply chains to withstand shocks. Explore strategies for developing supply chain resiliency, from risk assessment and mitigation to leveraging technology and fostering adaptability. Additionally, gain a deeper understanding of the impact of international tariffs on Canadian supply chains and exports. Attendees will leave equipped with actionable tools and knowledge to prepare their operations and maintain competitive advantages in a dynamic global landscape.
Presentation: Navigating Labour Disruptions and Climate Change in UK Rail
Presenter: Gary Campbell
The UK rail industry is increasingly facing two critical challenges: labour disruptions and climate change-induced weather impacts. Both pose significant risks to operational continuity and have demonstrated unprecedented levels of disruption in recent years, necessitating robust resilience strategies. This 60-minute session will explore the dual approach of managing labour disruptions and addressing the growing frequency of climate change weather impacts within London North-East Rail (LNER). Drawing from my experience as the Business Resilience Manager at LNER, I will discuss the development and implementation of strategies that ensure business continuity in the face of these challenges.
Topics will include effective communication and negotiation tactics during labour disputes, contingency planning, and maintaining service delivery. Additionally, I will cover how LNER is adapting to climate change weather impacts through infrastructure resilience, real-time weather monitoring, and rapid response protocols. The session will include 30 minutes of discussion and engagement, allowing attendees to delve deeper into the topics and share their own experiences and insights.
Presentation: Perspectives from a former Department of National Defence Chief Security Officer
Presenter: Andre Demers
Strategic and operational level insight for BCP related activity in a large government department. Exploring the nexus of policy, multidisciplinary teams and senior leadership through the eyes of a former CSO using COVID 19, international operations and introduction of the new (at the time) TBS Policy on Government Security to guide the discussion.
Presentation: Implications of a Cyber Breach
Presenter: Garth Tucker
Cyber is the #1 threat to all organizations with data stored electronically and the first step in combating the threat is to understand what the results of a breach are on the organization, you cannot manage what you have not measured.
Presentation: Scenario Testing for Operational Resilience
Presenter: Mark Barboza
Moderated by: Jeremy Paulus
more info to come..